Terms of Service

Allin Fans – Legal & Policy Documents

TERMS OF USE

BY USING OUR WEBSITE YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY
Last updated: 1 July 2025

1) Introduction

These Terms of Use (the “Terms”) govern your access to and use of Allin Fans—our website, mobile and web applications, services, and any tools we provide now or in the future (collectively, the “Platform”). These Terms form a legally binding agreement between you (“User”, “you”, “your”) and ALLin Fans Ltd (“Allin Fans”, “we”, “us”, “our”).

Key points at a glance (these are summaries only; the full Terms apply):

We may update these Terms where permitted by law. If we make material changes, we will notify you through in‑Platform messages, email, and/or push notifications.
Subscriptions renew automatically unless you turn off auto‑renew or cancel before the renewal date.
Your consumer rights depend on your place of residence; mandatory local law may prevail over parts of these Terms.
If a dispute arises, you agree to notify us first and, if requested, participate in pre‑action mediation before bringing a claim.

If you do not agree to these Terms, do not use the Platform. By creating an account or using any part of the Platform, you accept and agree to be bound by these Terms and all policies referenced herein.

2) Interpretation

For clarity throughout these Terms:

“Allin Fans” / the “Platform” refers to the services we operate under the domain www.allinfans.com and any related applications, interfaces, APIs, and features.
“we”, “our”, “us” means ALLin Fans Ltd, the operator of the Platform, together with our subsidiaries and affiliated entities.
“Business User” means a User using the Platform for commercial purposes, on their own behalf or for a third party, and includes Referring Users.
“Consumer” means a User who is not a Business User.
“Content” means any material uploaded or transmitted on or via the Platform by any User, including but not limited to photos, videos, audio, livestreams, Reels/short‑form vertical videos, stories, messages, data, text, metadata, images, interactive features, emojis, GIFs, memes, AI‑generated outputs, and any other material of any kind.
“Contract between Fan and Creator” means the terms governing each Creator Interaction between a Fan and a Creator.
“Creator” means a User who has configured their account to publish Content for Fans.
“Creator Earnings” means the portion of a Fan Payment payable to a Creator after deducting Platform fees, refunds/chargebacks, adjustments, and after applying applicable tax rules.
“Creator Interaction” means any paid interaction on the Platform that grants access to a Creator’s Content or services, including (i) Subscriptions, (ii) pay‑per‑view purchases, and (iii) any other payable interaction or transfer between a User and a Creator (including tips, premium messages, live calls, ticketed livestreams, Reels unlocks, virtual gifts, or other paid experiences).
“Fan” means a User who can access a Creator’s Content via a Creator Interaction.
“Fan Payment” means any payment made in connection with a Creator Interaction.
“Include”, “Includes”, “Including” are without limitation.
“Indirect Sales Taxes” means any VAT/GST/sales tax or similar imposed on Fan Payments in a relevant jurisdiction.
“Notice”, “Notify”, “Notification” means our attempts to contact you by any of the following: messages to your account inbox/notifications, email to an address you provided, postal mail to a physical address you provided, phone call or SMS to a number you provided, or push notifications delivered via OneSignal (where enabled).
“Referring User” means a User who participates in our referral/affiliate program.
“Subscription” means a Fan’s binding agreement to pay on a recurring basis for time‑limited access to a Creator’s gated Content (individually priced posts are excluded).
“Subsidiary” means any legal entity of which ALLin Fans Ltd or any of its subsidiaries, alone or together, owns or controls, directly or indirectly, a majority of voting rights or the ability to direct management.
“Tax” means any form of tax, levy, duty, impost, contribution, withholding, or other governmental charge, however described, in any jurisdiction.
“Upload” means publish, display, post, stream, transmit, input, or otherwise make available any Content on the Platform.
“User” means any person or entity with an account on the Platform, whether a Creator, a Fan, or both.

3) Who we are & how to contact us

Allin Fans is operated by ALLin Fans Ltd, a company incorporated in England and Wales. Our registered details and office address are published (or will be published upon final registration) on our Legal page. Operational management is conducted from Cyprus.

General support: [email protected]
Legal notices: [email protected]
Press/partnerships: [email protected]

Notices are effective when sent by us via the contact methods you have provided or enabled (including OneSignal push, where applicable).

4) Changes to these Terms

We may revise these Terms where permitted by law, including to reflect:

changes in applicable legislation or regulatory guidance;
improvements to Platform security, functionality, or user experience;
mitigation of risks to the Platform, Users, or third parties;
changes to our business model, features, or service providers.

Where required, we will provide advance Notice and an effective date. If you do not agree to the updated Terms, you must stop using the Platform and delete your account before the effective date. Continued use after the effective date constitutes acceptance of the updated Terms.

5) Service changes, availability & maintenance

We may add, remove, suspend, or change features at any time. While we strive for high availability, we do not guarantee that the Platform or any Content will be accessible at all times or without interruption. Access may be limited for security, legal compliance, scheduled or unscheduled maintenance, or events outside our reasonable control. Media uploaded to the Platform may be transcoded, compressed, or otherwise processed (e.g., via Coconut.co) for performance and safety.

6) Registration, eligibility & accounts

By registering, you agree to:

provide accurate, current, and complete information;
maintain the confidentiality of your login credentials and restrict access to your account;
be responsible for all activities under your account;
promptly update your details if they change.

Fan accounts – eligibility

To open and use a Fan account, you must:

be at least 18 years of age (or the age of legal majority in your jurisdiction);
be legally permitted to access adult material in your location;
have capacity to enter a binding contract;
not be disqualified by law from using the Platform; and
agree to pay for Creator Interactions where required.

If you do not meet these criteria, do not access or use the Platform. We may request additional information before approving an account.

Creator accounts – additional requirements

To open and operate a Creator account, you must also:

pass our identity/age checks (government ID and real‑time photos/biometrics);
add a valid payout method (bank transfer or supported crypto via Atlos.io/Binance Merchant);
if registered for UK VAT, provide your UK VAT number;
submit further verification at any time upon request;
set a subscription price where applicable;
maintain content available to new subscribers;
comply with all laws and our policies (including labelling obligations for AI‑generated Content and Advertising Content).

We may refuse, suspend, or terminate any account at our discretion where permitted by law.

7) Adult content & sensitive material

The Platform includes adult‑only content. By using it, you confirm that:

you understand the nature of such material and wish to access it;
you will prevent access by minors or unauthorised persons;
it is lawful for you to access such content in your jurisdiction.

You are responsible for your viewing environment. We are not liable for any loss, harm, or offence caused by how or where you access adult content.

8) Content – responsibilities, warranties & quality

Your responsibilities

You are legally responsible for Content you Upload. Assistance from third parties (e.g., editors, managers) does not reduce your responsibility. Our relationship is with you and not with any assistant, agency, or contractor. You must ensure that all Content and all use of your account comply with these Terms and applicable laws.

Your warranties

For each item of Content you Upload, you warrant that:

it complies with our Terms and all applicable laws;
you own the Content and all IP rights, or you have obtained all licences, permissions, consents, and releases necessary to Upload, monetise, and permit our use under these Terms;
where third‑party material appears, you have secured all rights needed for use on the Platform and for our subsequent permitted uses;
the Content is of satisfactory quality and matches any description or claims you make;
the Content is suitable for any purpose communicated by a Fan and accepted by you;
the Content is as described and not misleading.

You agree to indemnify us for losses arising from breach of the above warranties.

Pre‑screening & moderation

We do not have an obligation to pre‑screen Content and we are not responsible for Content posted by Users. We may, however, use automated tools and human moderators (including Sightengine and other classifiers) to detect policy violations and illegal content and may remove or restrict Content at our discretion where permitted by law.

Custodian of records

You agree to act as custodian of records for all Content you Upload and to maintain documentation proving age/identity/consent for all individuals depicted, including in co‑authored works.

9) Creator Interactions – subscriptions & purchases

Nature of the contract

Creator Interactions are governed by the Contract between Fan and Creator. We facilitate the interaction by providing the Platform and payment tools; we are not a party to the contract between a Fan and a Creator and are not responsible for performance by either party.

Pricing & currencies

Creators set their own prices for Interactions, subject to minimums/maximums we may define. Prices are shown and charged in USD, unless we indicate otherwise. Your provider may charge currency conversion or international transaction fees.

Taxes on Fan Payments

Fan Payments are exclusive of Indirect Sales Taxes (e.g., VAT) which will be added and collected where applicable.

Starting & renewing subscriptions

When you select Subscribe, you authorise a recurring payment at the then‑current rate (plus applicable taxes). Subscriptions auto‑renew for equivalent periods unless you:

disable Auto‑Renew on the Creator’s page;
cancel before the renewal date;
or close your account before the next period starts.

By subscribing, you consent to recurring charges without further renewal notices, except where required by law.

Payment processing & retries

You authorise us and our Subsidiaries to share your payment details with approved providers (e.g., Stripe, Atlos.io, Binance Merchant) to process Fan Payments. Subscription payments are debited periodically; other Fan Payments are taken immediately. If one payment method fails, you authorise us to attempt another method you have provided.

Cancellation effects

If you cancel a Subscription, you retain access to that Creator’s gated Content until the end of the paid period. No further charges will be taken for that Subscription unless you re‑subscribe.

Refunds & chargebacks

You agree not to make unjustified refund requests or unjustified chargebacks. If we determine a request was made in bad faith, we may suspend or delete your account. Refund eligibility, where required by law, will be applied in accordance with statutory rights and our policies.

Wallet Credits

You may preload Wallet Credits to fund purchases. Purchases cannot be split between credits and cards—if the purchase exceeds your Wallet Credits, your card will be charged for the full amount. Wallet Credits may be capped, do not earn interest, and are non‑refundable except where required by law.

Additional paid formats

Interactions may include: tips, paid DMs, paid comments, virtual gifts, pay‑per‑view posts, paid Reels unlocks, live call minutes, ticketed livestreams, and other features we introduce from time to time.

10) Creator payouts

Fan Payments are collected by approved payment providers.
Our Platform Fee is 20% of the gross Fan Payment, deducted before calculating Creator Earnings (unless otherwise communicated for specific programs or promotions).
Creator Earnings are available for withdrawal once reflected in the Creator’s balance and subject to minimum payout thresholds and compliance checks.
Payouts are processed in USD. Your bank/e‑wallet/crypto provider may apply fees or exchange rates outside our control.
Successful refunds or chargebacks initiated by Fans may be offset against current or future Creator Earnings (including after withdrawal, where applicable, subject to lawful set‑off).
Unless required to do so, we do not store full payout credentials, except where necessary for direct bank transfers or to comply with legal obligations (e.g., KYC/AML).

11) Taxes & compliance

Your responsibility

Creators are solely responsible for assessing, reporting, and paying all Taxes arising from their activities on the Platform. We do not provide tax advice. We may supply statements or transaction logs for your records, but it is your duty to ensure filings are made and taxes are paid.

UK VAT

UK‑registered Creators must comply with our UK VAT Guidelines and applicable HMRC rules.

EU VAT

Creators established in the EU must comply with EU VAT obligations. Where required, we may collect VAT on certain supplies; otherwise you remain responsible for your VAT reporting.

Non‑compliance

If you become tax non‑compliant or are the subject of tax‑related legal action concerning your use of the Platform, we may suspend payouts, restrict earnings, or close your account where permitted by law.

12) Our rights & obligations

We may:

remove or restrict Content that appears to breach these Terms or applicable law;
act promptly to disable access to illegal content when we become aware of it;
use automated tools (including AI/ML) and manual review to moderate content, detect fraud, and enhance safety;
recommend Content or Creators (e.g., personalised feeds, “similar to” suggestions, Reels discovery) using recommender systems;
change payment processors and payout partners;
use anonymous/aggregated usage data for analytics, safety, and service improvement (e.g., via Google Analytics and our internal tools);
process/optimise uploaded media (e.g., via Coconut.co) to improve performance and storage efficiency;
contact you through your chosen channels (account inbox, email, push notifications, SMS, phone, or mail).

We own or control all rights in the Platform and its software, databases, and design (excluding Creator Content and licensed materials). Except where prohibited by law, we are not liable for actions taken in good faith to enforce these Terms or comply with legal obligations.

13) What we are not responsible for

Subject to mandatory law and our duty to use reasonable care and skill:

We do not select or endorse User Content and are not responsible for its legality, accuracy, or reliability.
We grant no rights to you in other Users’ Content; your access is limited to personal, lawful use per these Terms and any licence granted by the Creator.
We do not guarantee compatibility with all devices or operating systems. You are responsible for your hardware, software, and internet access.
We are not responsible for outages, latency, or issues caused by third‑party networks or your equipment.
We are not responsible for losses arising from unauthorised account access if you failed to safeguard your credentials.
We are not responsible for dissemination of Content captured or recorded in breach of these Terms by other Users or third parties.

14) Enforcement: suspensions, deletions, payment holds

We may, where permitted by law:

terminate or suspend any account on 30 days’ Notice for any reason; and
without prior notice, and for as long as necessary to investigate, (i) suspend or delete accounts and/or Content; (ii) pause Fan Payments; (iii) withhold any part of Creator Earnings; and/or (iv) suspend, refund, or cancel Fan Payments if we reasonably suspect:
- serious or repeated breaches of these Terms;
- attempted or threatened breaches with serious potential consequences;
- unlawful or fraudulent activity by you or by a Fan whose payment led to the Creator Earnings.

If our investigation confirms a breach or risk, we may delete your account and/or Content, treat relevant Creator Earnings as forfeited, and/or refund or cancel Fan Payments. We will provide reasons where legally required. If your Fan account is terminated for violating these Terms, prepaid Subscription fees are non‑refundable, except where required by law.

You have six months from Notification to dispute such decisions using our User Complaints Handling Policy or Appeals and Review Procedure. In certain jurisdictions, you may have additional rights where access limitations are contrary to local law.

If an encumbrance (lien, levy, garnishment) affects your Creator Earnings, we may withhold payments and suspend Fan Payments. We are not obligated to make payments to your creditors. We may exercise lawful set‑off of any sums you owe us against future earnings.

15) Intellectual property – ownership & licences

Your Content

You retain ownership of your Content, subject to licences you grant under these Terms. You confirm your Content does not infringe third‑party IP rights and that you have all necessary rights to Upload, monetise, and license it.

You grant Allin Fans a worldwide, non‑exclusive, transferable, assignable, sublicensable, royalty‑free, perpetual licence to host, store, reproduce, adapt, translate, create derivative works (to the extent necessary for technical operations, safety, moderation, and service improvement), publicly display and perform, distribute, and otherwise use your Content for the operation, protection, improvement, testing, and promotion of the Platform and related services. We will not sell your Content to other platforms; however, this licence is transferable in the event of corporate restructuring, merger, asset sale, or similar transactions.

Where permitted by law, you waive any moral rights you may have in your Content as against us solely to the extent necessary for the above licence.

Infringement notices

You authorise us (but we are not obligated) to send infringement notices (e.g., copyright/trademark) on your behalf to third parties misusing your Content. Our DMCA Takedown Policy explains how we respond to claims that infringing material has been published on the Platform. Our User Complaints Handling Policy explains how to complain about infringements occurring elsewhere.

Our IP

Except for Content owned by Creators or third‑party licensors, we (or our licensors) own all rights in the Platform and its contents (software, databases, design, branding). You receive no licence except as expressly granted in these Terms.

16) Co‑authored Content

You may Upload Content featuring other individuals (“Co‑Authored Content”). You warrant that each person appearing is:

a Creator you have properly tagged using the Platform tool; or
a consenting adult (18+) whose identity you have verified and from whom you have obtained written, informed consent for appearance and monetisation on the Platform.

On request, you and each Co‑Author must supply documents proving compliance. Failure to supply may lead to removal of the Co‑Authored Content, withholding of earnings, and/or account actions.

We are not a party to any arrangement between Co‑Authors. Claims arising from Co‑Authored Content must be made against the posting Creator(s). Participants may withdraw consent; affected Content may be removed to honour such withdrawal where required by law.

17) Sharing, integrations & promotion

You may connect your account to other platforms and share Content, subject to those platforms’ terms. When you share off‑Platform, you remain bound by these Terms.

Links to Allin Fans

Do not link to the Platform in a deceptive manner or in a way that suggests endorsement or affiliation without permission. Promotional links to your Creator page must comply with these Terms and with the advertising platform’s policies.

Links from Allin Fans

Links provided on the Platform to external sites are for convenience only. We do not control or endorse those sites and are not responsible for their content or practices.

Domain names

You may not register domain names containing “Allin Fans” or confusingly similar terms unless (i) you are the Creator registrant, (ii) the domain forwards to your Allin Fans page, and (iii) you have obtained our written permission via [email protected] and signed a licence agreement. If you breach this clause, we may bring a domain dispute or seek other remedies.

18) Advertising content & brand deals

If you Upload content that directly or indirectly promotes third‑party goods or services in exchange for payment or other consideration (“Advertising Content”), you must ensure it:

complies with law and our Permissible Content and Conduct Policy and Community Standards and Guidelines;
does not advertise cigarettes, other tobacco products, e‑cigarettes, illegal drugs, or prescription‑only medicines;
does not promote or facilitate illegal gambling;
does not target minors with alcohol promotions or encourage excessive consumption;
complies with applicable consumer protection and advertising disclosure rules.

Disclosure: Clearly and conspicuously label Advertising Content in the caption with #ad, #paidpromotion, or #sponsored, and identify the advertised brand and paying party.

19) AI‑generated content & virtual companions

AI‑generated material must:

be clearly labelled (e.g., #AI, #AIGenerated);
comply with all laws and our policies;
not simulate or misrepresent real persons without lawful basis and documented consent where required;
not depict minors or persons who could reasonably be mistaken for minors.

Where the Platform offers AI companion features, interactions are for entertainment only. AI companions must not be used to evade these Terms or applicable law.

20) Account deletion & data after closure

You may request deletion in Account Settings.

Fans: upon deletion, no further Subscription charges will occur; access to your former account and purchased Content ends after processing.
Creators: your page remains accessible until active Subscriptions expire. Remaining Creator Earnings will be settled subject to chargebacks, holds, and compliance checks; then your account will be deleted. Deleting your account does not automatically remove Co‑Authored Content posted by other Creators.
After deletion, we will handle your data per our Privacy Policy and applicable law.

21) Safety, security & prohibited conduct

You must not:

violate any laws;
Upload or solicit Prohibited Content (including CSAM, non‑consensual acts, bestiality, extreme violence, hate symbols, and other categories defined in our policies);
harass, dox, threaten, or defame others;
attempt to bypass access controls, DRM, or technical safeguards;
copy, scrape, or redistribute Content without permission;
engage in fraud, money laundering, or other illicit financial activity;
misrepresent your identity, age, or affiliation;
use bots or automation to inflate metrics or manipulate discovery.

We may involve law enforcement where appropriate and will cooperate as required by law.

22) Liability – Consumers & Business Users

Nothing in these Terms limits any liability that cannot be limited under applicable law (e.g., liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

Consumers

To the maximum extent permitted by law, we (and our Subsidiaries, owners, employees, representatives, and agents) are not liable for loss of profit, loss of business or revenue, business interruption, loss of opportunity, or loss of anticipated savings arising from your use of the Platform.

For U.S. Consumer Users, our total liability for claims arising out of or related to your agreement with us is limited to USD $250 per claim, to the extent permitted by law.

Business Users

To the maximum extent permitted by law, we:

exclude all implied conditions, warranties, and representations not expressly included in these Terms;
are not liable for losses that are not foreseeable;
are not liable for losses arising out of inability to use the Platform, reliance on information stored on the Platform, loss of profits, sales, business, revenue, interruption, anticipated savings, goodwill, reputation, data, or any indirect or consequential losses;
are not liable if your Content is copied or infringed by third parties;
are not liable for doxing or publication of your personal information by other Users or third parties without your consent;
are not liable for delays or failures caused by events outside our reasonable control.

Our aggregate liability to Business Users for all claims is limited to the greater of (i) 100% of the total fees paid by you to us in connection with your use of the Platform, or (ii) USD $5,000.

23) General legal terms

Severability: If any provision is unenforceable, the remainder remains in effect.
No waiver: Our failure to enforce a provision is not a waiver of our right to enforce it later.
Reservation of rights: We and our Subsidiaries and personnel reserve all rights not expressly granted.
No implied licences: No rights or licences are implied beyond those expressly stated.
Relationship: Using the Platform does not create an agency, partnership, joint venture, franchise, fiduciary, or employment relationship. You cannot bind us.
Third‑party rights: No third party has rights under these Terms, except that our Subsidiaries and personnel may enforce limitations of liability and dispute provisions.
No assignment by you: You may not assign or transfer your rights/obligations without our written consent.
Our assignment: We may assign/transfer our rights and obligations or delegate performance to third parties.
Entire agreement: These Terms and referenced policies comprise the entire agreement regarding your use of the Platform and supersede prior understandings.
Complaints & appeals: See our User Complaints Handling Policy and Appeals and Review Procedure. Contact [email protected] for help.

24) Governing law, jurisdiction & disputes

Consumers

Governing law: To the greatest extent permitted by the laws of where you live, these Terms are governed by the laws of England. You may rely on mandatory consumer protection rules of your country of residence.

Jurisdiction:

If you are resident in the UK or EU, disputes may be brought in the courts of England and Wales or in the courts of your country of residence.
All other Consumers agree to the exclusive jurisdiction of the courts of England and Wales.

For U.S. Consumers, where a claim is brought exclusively against a U.S. subsidiary of ALLin Fans Ltd (if applicable), jurisdiction lies in the state and federal courts located in Wilmington, Delaware.

Business Users

Governing law: The laws of England and Wales govern these Terms and any non‑contractual obligations arising out of or in connection with them.
Jurisdiction: The courts of England and Wales have exclusive jurisdiction.

Limitation period

Except where prohibited by law, any claim must be filed within the earlier of (a) one year from the date the claim arose, or (b) one year from the date you knew or should have known the facts giving rise to the claim. Otherwise, the claim is waived.

Pre‑action resolution

You agree to notify us before commencing proceedings and, if we request, to participate in pre‑suit mediation. This is a material condition of your use of the Platform.

Service of process

Documents initiating Consumer disputes exclusively against a U.S. subsidiary (if any) must be served in accordance with U.S. law. All other initiating documents must be served according to the laws of England and Wales. We do not accept service in any other manner unless expressly agreed in writing.

Failure to follow this section constitutes a material breach of these Terms.

25) Notices, communications & electronic records

You consent to receiving Notices and communications electronically (account inbox, email, push notifications, SMS) and agree that electronic communications satisfy legal requirements for written notices. Keep your contact details current and ensure our messages are not blocked or filtered.

26) Platform features & technology partners (informational)

For transparency, certain Platform functions may be supported by third parties, including without limitation:

Notifications: OneSignal
Media processing: Coconut.co
Real‑time communications (calls/streams): Agora, Pusher (signalling)
Payments & payouts: Stripe, Atlos.io, Binance Merchant (including support for USDC, ETH, BTC)
Moderation: Sightengine
Security & networking: Cloudflare
Embeds/GIFs: Giphy

Use of these providers is subject to change. Your data will be processed in accordance with our Privacy Policy and applicable law.

27) Reels, livestreams & interactive experiences

The Platform offers short‑form Reels, livestreams, video/voice calls, and interactive premium experiences. By using these features:

you agree to comply with content rules, regional broadcasting laws, and our safety requirements;
you must not engage in illegal or dangerous activities on camera;
you must ensure all participants are consenting adults and properly documented;
you acknowledge that network or device limitations may affect quality or availability;
you agree that unlawful, non‑consensual, or policy‑violating streams may be terminated without notice.

28) Crypto features & DAO governance (where available)

Where crypto payments, rewards, or governance features are offered:

participation is optional and subject to separate terms and regional restrictions;
token or DAO participation does not imply securities, investment returns, or ownership rights in Allin Fans;
on‑chain transactions may be irreversible; fees and volatility are your responsibility;
compliance (KYC/AML/sanctions) checks may be required; non‑compliance may result in restrictions or account closure.

29) Survival

Any provisions that by their nature should survive termination or account deletion (including but not limited to licences granted to us, disclaimers, limitations of liability, indemnities, governing law, dispute resolution, and payment obligations) survive the end of your use of the Platform.

Last updated: 1 July 2025