How and Why We Use Your Data, and Legal Grounds for Processing
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How and Why We Use Your Data, and Legal Grounds for Processing
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Help, Support, and Contact Information
Last updated: 1 Sept 2025
We process Personal Data only where there is a clear and lawful basis to do so. Depending on the circumstances, this may include your consent, the performance of a contract, our legitimate interests, compliance with a legal obligation, or a task carried out in the public interest.Legal Bases Explained
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Consent – We may request your explicit consent before processing certain categories of data, such as biometric or face recognition data provided to third-party verification partners during onboarding, or when non-essential cookies are used.
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Performance of a Contract – By creating an account and using the Services, you enter into a contractual relationship with us. We must process certain Personal Data to deliver the Services, fulfil transactions, pay out Creator earnings, and enforce our Terms of Service.
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Legitimate Interests – In some cases, processing is necessary for the protection of our platform, our users, or our business operations. For example, we may investigate reports of copyright infringement, monitor fraudulent activity, or maintain a record of banned users.
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Compliance with Legal Obligations – We may process data in order to meet tax, accounting, anti-money laundering, or other regulatory requirements, and to cooperate with law enforcement authorities.
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We will only use your Personal Data for the purposes for which it was collected, unless we reasonably determine that another purpose is compatible with the original purpose.
Purposes and Lawful Bases
Purpose / ActivityLawful Basis for Processing
Account creation for Creators and Fans Performance of a contract
Creator and Content Collaborator age and identity verification (including biometric checks, where applicable)Consent
Fan age and identity verification or age estimation (where applicable) Consent
Fan age verification (without third-party biometric checks) Performance of a contract
Government ID validation and maintaining a verification record Performance of a contract
Maintaining records of age estimation processes Performance of a contract
Hosting Creator content, processing Fan subscriptions, and paying out Creator earnings Performance of a contract
Referral program tracking (Referring Users and Referred Creators) Consent
Providing technical support and responding to helpdesk requests Performance of a contract
Communicating with users (e.g. policy updates, service changes) Performance of a contract
Enforcing Terms of Service and Acceptable Use PolicyPerformance of a contract
Content moderation (uploads, livestreams, chat messages)Performance of a contract
Removal of illegal content and suspension of related accountsCompliance with legal obligations / Performance of a contract
Removal of content that violates Terms of Service, and suspension of related accounts Performance of a contract
Maintaining a record of banned users to prevent re-registration Legitimate interests
Reporting illegal activity to law enforcement or regulatorsCompliance with legal obligations / Legitimate interests / Public interest
Responding to investigations by governmental or non-governmental bodiesCompliance with legal obligations / Legitimate interests / Public interest
Preserving or disclosing data in the context of litigation Legitimate interests
Monitoring transactions, systems, and networks for fraud, abuse, or security incidentsLegitimate interests / Substantial public interest
Protecting the rights and property of users, ALLin Fans, and third parties Legitimate interests
System maintenance, testing, reporting, and data hosting to improve services Legitimate interests
Business restructuring (sale, merger, acquisition, or reorganisation) Legitimate interests
Processing data relating to sponsorships, service providers, advisers, and business partnersPerformance of a contract / Legitimate interests
